Dear Friend,

Your order will be shipped to the specified address according to the shipping method selected during checkout. All custom orders will be placed 2-3 working days (depends on products) after the order date, and then we will ship at checkout based on the service of your choice. It is a process of cutting, manually polish the jewelry and carve the name to make the products, so it takes time. We will keep updating your email throughout the process and we would like to offer you discounts only for you to enjoy! Due to the COVID-19, the delivery time will be slightly extended, please understand！

Due to the Impact of COVID-19, the delivery time may vary.

To Europe / North American area（except Alaska and Hawaii）

• Average 7-13 working days (Standard Shipping)
• Average 6-9 working days (Expedited Shipping)

To Australia and New Zealand 

• Average 7-13 working days (Standard Shipping)
• Average 6-9  working days (Expedited Shipping)

Except Europe / North American area, Oceania and Southeast Asia 

• Average 20-30 working days (Standard Shipping)

Please keep in mind that the estimated shipping time frames are impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.
Some items have longer production days than others. These details can be found on the throughout the checkout process.

Any questions, please contact the email address below directly：

bd.cialv@gmail.com